01 — SHIPPING

Shipping Policy

Last updated 21 September 2026

Pre-order dispatch

HourGlow Glow Shield Sunscreen is currently sold as a pre-order. Pre-orders open on 10 October 2026. Every pre-order placed is dispatched from 30 October 2026, regardless of the date it was placed.

If we cannot dispatch your order by that date, we will contact you before it passes and you may cancel for a full refund.

Where we ship

We currently ship across India only. We do not ship internationally at this time.

Shipping charges

• Orders of Rs 999 and above — free shipping
• Orders below Rs 999 — flat Rs 79

Charges are shown in your cart before you pay. There are no hidden handling fees.

Delivery time

Once dispatched, delivery typically takes 3-7 business days depending on your location. Metro cities are usually faster; remote PIN codes can take longer. These are estimates from our courier partners, not guarantees.

Tracking

You will receive a tracking link by email and WhatsApp once your parcel is handed to the courier. If you have not received tracking within 48 hours of the dispatch date, contact us.

Incorrect address or failed delivery

Please check your address and PIN code carefully at checkout. If a parcel is returned to us because the address was incomplete, incorrect, or nobody was available across the courier's delivery attempts, we will contact you to arrange redelivery. Redelivery may be chargeable.

Questions